If you run a hire desk at Heathrow, a forecourt in Manchester, or a chauffeur-hire fleet in Edinburgh, you already know the admin. CarCEO logs the DVLA check code against every pickup, flags which of your vehicles are ULEZ-compliant, and times the 28-day PCN forward so a bus-lane fine never becomes your problem. From £27 a month.
CarCEO PRO is built around the operational reality of United Kingdom — tax stack, regulations, payment rails and language all native, not bolted on.
UK independents compete against Easirent, Drivalia, Firefly, SurPrice, Green Motion, Arnold Clark Rental and the majors — mostly on price, service and turnaround. Your software should give you back the hours, not add to them.
Capture the hirer's single-use 21-day check code against the contract, with a timestamp and the staff member who took it. If a claim, fine or insurance query comes up months later, the evidence is on the record rather than in a drawer.
Tag each vehicle as ULEZ-compliant or not, so your booking desk doesn't send a non-compliant diesel into central London. Congestion Charge and CAZ fees can be added to the contract as pass-through line items rather than absorbed.
Log the PCN against the vehicle and the contract, and the system surfaces which hirer was behind the wheel. Transfer the notice to the driver within the statutory window with the hire agreement and signed statement of liability attached.
Every V5C-registered vehicle gets MOT and VED (road tax) expiry alerts, plus mileage-based service reminders. A car off the road for a missed MOT is a car not earning.
Type a registration, pull make, model, fuel type and first-registration date from the public DVLA feed. Faster than keying it in, and the vehicle record is cleaner from day one.
All contracts, deposits and receipts run in pounds sterling with VAT at 20% handled correctly on rental, fuel, damage and excess waivers. Export cleanly into Xero, QuickBooks or FreeAgent at month-end.
Place a hold on the hirer's card at pickup, release it on return, charge against it for fuel, damage or PCN admin fees — with a clear audit trail the customer can see in writing.
Booking confirmations, pickup reminders, late-return nudges and post-hire feedback requests over WhatsApp, falling back to SMS when the customer isn't on WhatsApp. Quieter inbox, fewer no-shows.
Run Heathrow, Gatwick and a town-centre branch off one login. Fleet pools, staff permissions and daily banking per location; one board view for the owner.
UK rental demand is heavily airport-led, with London adding its own clean-air and congestion layer. CarCEO is used by operators across these catchments.
A short, honest list of what a UK indie has to get right — and where CarCEO helps, and where it doesn't.
DVLA share code at pickup. The hirer generates a single-use check code at gov.uk/view-driving-licence, valid 21 days. You, the operator, check it and keep a record. CarCEO logs the code, the staff member and the timestamp against the contract.
BVRLA Code of Conduct. BVRLA membership isn't a legal requirement, but a credible UK indie is usually in it — members sign up to a mandatory Code of Conduct, an independent ADR service for disputes, and an inspection regime. CarCEO helps you operate to that standard; you apply to the BVRLA directly.
ULEZ, Congestion Charge and Clean Air Zones. Non-compliant vehicles inside the London ULEZ, the Congestion Charge zone, or Birmingham/Bristol/Glasgow/Sheffield CAZs trigger daily charges. CarCEO lets you flag the vehicle, warn the booking agent, and add the charge as a pass-through line on the contract.
PCN forwarding. As registered keeper you are presumed liable for any Penalty Charge Notice. To transfer liability to the hirer under the standard civil-enforcement rules, you normally have 28 days from the notice to keeper to send the issuing authority a statement, a copy of the hire agreement and the signed statement of liability. CarCEO surfaces which hirer was on the vehicle at the time, generates the pack and tracks the clock.
V5C, MOT and VED. Every vehicle on hire must have a valid MOT and current VED. CarCEO watches expiry dates and nudges you well before either runs out.
CarCEO does not replace your insurance broker, your BVRLA membership, your accountant or your legal cover. It does make the paperwork around all four a good deal less painful.
Used by rental operators in 6+ cities across United Kingdom — from independents to multi-branch fleets.
United Kingdom-specific compliance is the difference between rental software that works for your business and one you have to fight every month.
20% VAT on hire. 50% input-VAT block on car purchases (100% on ≤10-day hires with no private use).
Min age 21 (most operators 25 for premium). DVLA share code mandatory for license check.
£200–£500 typical hold; PCN/ULEZ admin-fee disclosure required.
MTD (Making Tax Digital) compliance — VAT returns digital-only. No e-invoicing mandate yet (consultation 2026).
PCN/ULEZ/DartCharge/ANPR fines pass through as agent (not principal). Admin fee taxable; fine itself outside-scope.
CarCEO connects to the systems United Kingdom rental operators actually use — not generic stand-ins.
Local currency: GBP (£)
Most UK car hire platforms sit between £80 and £200 a month, often with a per-vehicle uplift on top. CarCEO offers a free Starter tier that will run a small forecourt, and an Ultimate tier at roughly £27 a month with no per-vehicle fees.
Prefer a walk-through first? Book a 20-minute demo call or message us on WhatsApp.
United Kingdom-specific questions our customers actually ask.
More common questions: